Privacy Policy

1. Introduction

OluElite Home Care LLC ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services. If you have questions or concerns, please contact us at Shrenik.OluElite@outlook.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Care request details (care recipient information, care needs, scheduling preferences)
• Messages and correspondence you send to us
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and care requests
• Provide, coordinate, and improve our home care services
• Match you with appropriate caregivers
• Communicate with you about your care plan and updates
• Send relevant information about our services (you may opt out at any time)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with caregivers assigned to provide your care, or with third-party service providers who assist us in operating our website and conducting our business, under strict confidentiality obligations. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at Shrenik.OluElite@outlook.com.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: Shrenik.OluElite@outlook.com
• Phone: (469) 714-2386
• Service Area: Greater Dallas-Fort Worth Area, Texas